terms
and conditions
I.
terms and conditions for private customers (consumers)
II.
terms and conditions for business customers
I.
terms and conditions for private customers (consumers)
validity
of terms and conditions
these
general terms and conditions of sale apply exclusively to all business relations
between kunst&dünger solutions italy ltd and the customer in the form that
is valid at the time the order is made. it is not necessary to agree upon the
general terms and conditions of sale again. conflicting or supplementary and/or
oral orders and conditions are only binding when they are confirmed in written
form by kunst&dünger solutions italy ltd.
conclusions
of contract
all
quotes are subject to change without notification. the indicated prices are
binding until such time that they have been updated. a contract between
kundstünger srl and the buyer comes about with an order placed either by fax,
email or onlineshop and the following written order confirmation done by
kunst&dünger solutions italy ltd. images, dimensions and weights outlined in
all literature are subject to change without notice. typos, errors and technical
changes excepted.
cancellation
the
customer has the right to cancel their order with an immediate notification by
email or fax (+39 0473 741600) to kunst&dünger solutions italy ltd. those
will confirm in writing the cancellation of the order. kunst&dünger
solutions italy ltd reserves the right to cancel any orders where the buyer has
an outstanding debt with the company or behaves in an unacceptable manner
towards the company.
prices
all
prices, in the currency indicated, are subject to alteration and are quoted ex
works. all delivery costs are additional as well as any obligatory VAT and other
taxes.
delivery
all
goods ordered will be dispatched within the timeframe agreed between the buyer
and kunst&dünger solutions italy ltd. all delivery costs, unless agreed
differently, will always be at the buyer's expense. loss or damage in transit
needs to be notified to the logistics company immediately upon reception of the
goods. kunst&dünger solutions italy ltd needs to be informed only when the
transport was organised by them. the transport of goods is at the buyer's risk.
In the instances that ordered products are only partly available or not
available at all the buyer will be informed immediately (via order confirmation
or direct communication). in this case kunst&dünger solutions italy ltd
reserves the right to end the contract. in case the buyer has delayed payments
for previous deliveries kunst&dünger solutions italy ltd reserves the right
to withhold deliveries or not to accept new orders without being liable for
eventual compensation claims.
property
rights
the
company kunst&dünger solutions italy ltd reserves right to ownership of all
goods supplied until payment has been received in full for both current and
overdue payments.
refund
policy
the
buyer has the right to return all goods within 14 days after reception of goods
for a refund in full. all goods returned must be in pristine condition and in
the original packaging. all freight costs are at the buyer's expense except when
the goods are defective. in all cases the buyer must inform kunst&dünger
solutions italy ltd in writing before returning any goods. this refund policy is
not valid for custom manufactured or personalised items. kunst&dünger
solutions italy ltd reserves the right to decide if defective goods are to be
exchanged, reproduced or credited. any claim for damages beyond the refund is
excluded.
guarantee
and liability
all
goods are supplied with a twenty-four month guarantee valid from the dispatch
date. obvious defects need to be advised in writing to kunst&dünger
solutions italy ltd within 14 days after the reception of the goods. in case of
guarantee claim, kunst&dünger solutions italy ltd is free to choose if the
defect can be resolved by repairing the item, a replacement delivery, a refund
or a credit note. replacement deliveries are generally free. should the
repairing of defects or the replacement fail to resolve the issue, the buyer is
free to withdraw from the contract or to ask for a reduction in the invoiced
value. requests by the buyer beyond this, especially compensation for damages,
are excluded as long as the damage was not proven to be caused by
kunst&dünger solutions italy ltd or contracted third parties.
copyright
kunst&dünger
solutions italy ltd reserves all copyright on all drawings, samples, pictures,
concepts, graphics and any printed or electronically published material. any use
of such materials is only possible with the full written agreement of
kunst&dünger solutions italy ltd. before publication, either electronic or
printed, a final proof must be signed off by an appropriate representative of
kunst&dünger solutions italy ltd. in case of custom-made products the buyer
needs to assume full liability that kunst&dünger solutions italy ltd is not
infringing any rights of third parties such as property reproduction and
copyright when manufacturing items on behalf of the buyer.
act
of nature beyond control
in
case of force marjeure (war, natural disaster etc.) kunst&dünger solutions
italy ltd is exempt of its duty to indemnity. in case the delay takes longer
than 30 days the buyer is free to withdraw from the contract. further
compensation of damage is excluded.
product
updates
the
products supplied may vary from those illustrated in any published media.
kunst&dünger solutions italy ltd reserves the right to deliver updated
products.
terms
of payment
terms
of payment only current published prices, at the time of order, are valid.
credit card payments will be debited at the latest on the date of dispatch.
changes to invoice values not approved by kunst&dünger solutions italy ltd
such as unauthorized discounts etc. will remain as overdue on the buyers
account. kunst&dünger solutions italy ltd reserves the right to charge
interests and reminder charges on all overdue accounts and delayed payments.
after the 3rd payment reminders deadline for payment has elapsed all overdue
accounts will be passed to a collection agency or a legal office for
settlement.
bank
account details: raiffeisenkasse prad am stilfserjoch, ABI 08183, CAB 58440,
k/k: 000/3031/00014, IBAN IT 25 X 08183 58440 000303100014
minimum
orders
the
minimum order value of goods is 25,00€ per order (transport, handling and
service charges exclusive). for orders less than this minimum order value a
handling charge of 10,00€ will be added.
privacy
/ data protection
the
buyer allocates all necessary data to transact the order. kunst&dünger
solutions italy ltd guarantees that all the information collected is subject to
the best possible security standards and that the all data is protected within
its technical capabilities from unauthorised access by third parties.
conclusion
if
one or more of the general terms and conditions of sales, listed above, becomes
void, the validity of the other terms will not be affected. the affected term
will be replaced by another appropriate legal condition. the court of
jurisdiction is in bolzano/bozen (I) and the italian law will be applicable. the
german language version of the general terms and conditions of sale carries
legal validity.
company
management
kunst&dünger
solutions italy ltd is managed by the owners of kunst&dünger solutions italy
ltd (zona produttiva vezzano 7, I-39028 schlanders): telephone +39 0473 741500,
fax +39 0473 741600 e-mail: info@kdmarket.it
II.
terms and conditions for business customers
validity
of terms and conditions
these
general terms and conditions of sale apply exclusively to all business relations
between kunst&dünger solutions italy ltd and the customer in the form that
is valid at the time the order is made. It is not necessary to agree upon the
general terms and conditions of sale again. Conflicting or supplementary and/or
oral orders and conditions are only binding when they are confirmed in written
form by kunst&dünger solutions italy ltd.
conclusions
of contract
all
quotes are subject to change without notification. the indicated prices are
binding until their update. a contract between kundstünger srl and the buyer
comes into being with an order placed either by fax, email or the onlineshop and
the following written order confirmation issued by kunst&dünger solutions
italy ltd. images, dimensions and weight outlined in all literature are subject
to change without prior notice. typos, errors and technical changes
excepted.
cancellation
the
buyer has the right to cancel their order with an immediate notification by
email or fax (+39 0473 741600) to kunst&dünger solutions italy ltd. those
will confirm in writing the cancellation of the order. kunst&dünger
solutions italy ltd reserves the right to cancel any orders where the buyer has
an outstanding debt with the company or behaves in an unacceptable manner
towards the company.
prices
all
prices, in the currency indicated, are subject to alteration and are quoted ex
works. all delivery costs are additional as well as any obligatory VAT and other
taxes.
delivery
all
goods ordered will be dispatched within the timeframe agreed between the buyer
and kunst&dünger solutions italy ltd. all delivery costs, unless agreed
differently, will always be at the buyer's expense. loss or damage in transit
needs to be notified to the logistics company immediately upon reception of the
goods. kunst&dünger solutions italy ltd needs to be informed only when the
transport was organised by kunst&dünger solutions italy ltd. the transport
of goods is at buyer's risk. in instances that ordered products are only partly
available or not available at all, the buyer will be informed immediately (via
order confirmation or direct communication). in this case kunst&dünger
solutions italy ltd reserves the right to end the contract. in case the buyer‘s
delayed payments for previous deliveries kunst&dünger solutions italy ltd
reserves the right to hold back new deliveries or not to accept new orders
without being liable for any eventual compensation.
property
rights
kunst&dünger
solutions italy ltd reserves the ownership of all goods supplied until payment
has been received in full for both current and overdue accounts.
refund
policy
the
buyer has generally the right to return goods. every return has to be authorized
by Kunst&Dünger Solutions Italy GmbH in writing. Kunst&Dünger Solutions
Italy GmbH reserves the right not to accept goods sent back by buyers without
written authorization. all goods returned must be in pristine condition and
wherever possible in the original packaging. the buyer has the responsibility to
pack the returning products in the best possible manner to protect goods against
damage during return shipping to Kunst&Dünger Solutions Italy GmbH. due to
liability considerations the return transport has to be arranged and paid for by
the buyer. Kunst&Dünger Solutions Italy GmbH reserves the right to demand
fees for return handling and service. in case of defective products
Kunst&Dünger Solutions Italy GmbH decides if a return of the goods is
actually necessary. if so, the return transport of the defective goods will be
organized by Kunst&Dünger Solutions Italy GmbH who also will assume the
transport costs. nevertheless the buyer has to ensure that the returned goods
are well protected during transport with appropriate packaging and wrapping.
this refund policy is not valid for custom manufactured items. Kunst&Dünger
Solutions Italy GmbH reserves the right to decide if defective goods are to be
exchanged, produced or credited. any claim for damages for non performances etc.
is excluded.
guarantee
and liability
all
goods are supplied with a twelve month guarantee valid from the transfer of risk
(date of delivery note). obvious defects need to be advised in writing to
Kunst&Dünger Solutions Italy GmbH within 14 days after the reception of the
goods. in case of a guarantee claim, Kunst&Dünger Solutions Italy GmbH has
the right to choose if the defect can be resolved by the following; repairing
the item(s), a replacement delivery, a refund or a credit note. replacement
deliveries are generally free. should the removal of defects or the replacement
fail to resolve the issue, the buyer is free to withdraw from the contract or to
ask for a reduction of the invoice value. requests by the buyer beyond this,
especially compensation for damages, are excluded as long as the damage was not
caused by Kunst&Dünger Solutions Italy GmbH or contracted third parties with
proven intent or gross negligence.
copyright
Kunst&Dünger Solutions
Italy GmbH reserves all copyright on all diagrams, samples, pictures, concepts,
graphics and/or any printed or electronically published material. any use of
such materials is only possible with the full written agreement of
Kunst&Dünger Solutions Italy GmbH. prior to publication, either electronic
or printed, a final proof must be signed of by an appropriate representative of
Kunst&Dünger Solutions Italy GmbH. in case of custom made products the buyer
needs to assume full liability that Kunst&Dünger Solutions Italy GmbH is not
infringing any rights of third parties such as property reproduction and
copyright when manufacturing items on behalf of the buyer.
act of nature beyond control
in case
of force marjeure (war, natural disaster etc.) Kunst&Dünger Solutions Italy
GmbH is exempt of its duty to indemnity. in case the obstruction takes longer
than 30 days the buyer is free withdraw from the contract. further compensation
of damage is excluded.
product updates
the products
supplied may vary from those illustrated in any published media.
Kunst&Dünger Solutions Italy GmbH reserves the right to deliver updated
products.
terms of
payment
only current published prices, at the time of order, are valid.
credit card payments will be debited at the date of dispatch at the latest.
changes to invoice values not approved by Kunst&Dünger Solutions Italy GmbH
such as non agreed discounts etc. will remain as overdue on the buyers account.
Kunst&Dünger Solutions Italy GmbH reserves the right to charge interest and
reminder charges on all overdue accounts and delayed payments. after the 3rd
payment reminder's deadline for payment all overdue has elapsed, accounts will
be passed to a collection agency or to a legal advisor for
settlement.
bank account details: raiffeisenkasse prad am stilfserjoch,
ABI 08183, CAB 58440, k/k: 000/3031/00014, IBAN IT 25 X 08183 58440
000303100014
minimum
orders
the minimum order value of goods is 25,00€ per order (transport,
handling and service charges exclusive). for orders less than this minimum order
value a handling charge of 10,00€ will be added.
privacy / data protection
the buyer
allocates all necessary data to transact the order. Kunst&Dünger Solutions
Italy GmbH guarantees that all the information collected is subject to the best
possible security standards and that the all data is protected within its
technical capabilities from unauthorised access by third
parties.
conclusion
if one or more of the
conditions listed above, becomes void, the validity of the other terms will not
be affected. the affected term will be replaced by another appropriate legal
condition. the court of jurisdiction is in bolzano/bozen (I) and the italian law
will be applicable. the german language version of the general terms and
conditions of sale carries legal validity.
company management
Kunst&Dünger
Solutions Italy GmbH is managed by the owners of Kunst&Dünger Solutions
Italy GmbH (zona produttiva vezzano 7, I-39028 schlanders): telephone +39 0473
741500, fax +39 0473 741600 e-mail: info@kdmarket.it
